Package Units (RTUs)

Package units are mostly referred to as rooftop units (RTUs) because of their placement on top of buildings. RTUs are interesting in that they can serve as heating or cooling systems and are contained within one packaged unit for convenience of space. In other words, many systems are considered “split systems” because the furnace (heating) or air handler (cooling) is split off from the condenser which is always outside. Because the RTUs have everything together, maintenance is typically easier and the cooling efficiency is higher than most split systems. Within RTUs, the cooling parts can be either straight cooling or have a reverse cycle cooling (which is a heat pump); and the heating components can be gas, electrical resistance (elements), hot water/steam, or heat pumps. Another interesting facet of RTUs is that they can be custom built to operate however which way you need them.

Service and Repair

At B.I.M.S., Inc., our roof top units team of highly trained service technicians is available 24/7 to ensure your RTU is repaired quickly and correctly. We pride ourselves on giving quality service that is focused on ensuring longevity of the whole system, optimizing efficiency, and centering on the source of the problems versus only alleviating symptoms. Much like a doctor, we want to treat what’s causing the fever rather than only treat the fever.

We also understand how precarious keeping a business in operation is. Thus, if something goes wrong, we will work with you to get the problem resolved so that “downtime” is kept to a minimum. If, in a worst case scenario, the RTU needs replacing, our team will work diligently to ensure the process is as flawless and as quick as possible. For any issue, B.I.M.S., Inc. has access to a vast network of distributors for parts and equipment (including those that are hard to find).